The second-hand marketplace Users Share Anger Over Size Changes
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has revised its size classifications for women's and children's garments failing to inform every member regarding the update.
Digital Channels Reaction
Countless users and merchants are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.
Vinted explained the updated approach better aligns with comparable marketplaces.
It has advised users to examine their items and manually change the size if necessary, resulting in member annoyance.
Size Classification Updates
Before the change, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was formerly size 12 but now shows as UK 16-18.
Member Stories
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Manual Updates
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she stated.
Marketplace Information
The service features exceeding 100 million shoppers, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: last year, the service retracted a modification concerning shipment methods after backlash from users.